Risk Wisdom Loans Pty Ltd ("we", "us", "Riskwisdom Loans") respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information we collect
We may collect personal information you provide through our website contact form, phone, email, or during a finance enquiry. This may include your name, contact details, loan requirements, financial information relevant to your enquiry, and communications with us.
How we use your information
- To respond to enquiries and provide finance broking services
- To assess lending options with lenders on your behalf
- To comply with legal and regulatory obligations
- To improve our website and client experience
- With your consent, to send email updates about home loans and rates via our marketing platform (Mailchimp). You can unsubscribe at any time using the link in those emails.
Marketing communications
Our website forms include an optional checkbox to receive rate updates and home loan tips by email. We only add you to our Mailchimp mailing list if you tick that box. Transactional emails (such as confirming we received your enquiry) are separate and do not require marketing consent.
Disclosure
We may disclose your information to lenders, aggregators, valuers, insurers, and professional advisers as required to provide broking services. We do not sell your personal information.
Website analytics
We may use analytics tools (such as Google Analytics via Google Tag Manager and Microsoft Clarity) to understand how visitors use our website. These services may collect anonymised usage data subject to their own privacy policies.
Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.
Access and complaints
To access or correct your information, or to make a privacy complaint, contact us at info@riskwisdomloans.com.au or +61 421 670 636.